Frequently Asked Questions

  • What is the earliest I can Check-in?

    Standard check-in time is 2pm. We can usually arrange early check-in depending on room demand the day before. Please contact us with your requirements & we will try to help.

  • Can I arrive late?

    Yes, but you must contact us if you're wanting to arrive after 9pm (or 7pm on Sundays).

  • Are your rooms non-smoking?

    Yes, all rooms at the Courtyard Motor Inn are non-smoking.

  • Do you have a restaurant?

    No but we serve delicious breakfasts to your room & there are plenty of dining options within walking distance of the Courtyard. Ask at reception, we are happy to advise based on your preferences.  We offer charge back facilities at nearby restaurants, clubs & pubs (charged to your room account at cost, nil commission charged).

  • Do you have WIFI in guest rooms?

    Yes, and the best part is that it’s free.

  • Do you have an outdoor entertainment area?

    Yes, we have a BBQ area adjoining the pool/spa area & a small children’s playground area.

  • How close are you to the shops?

    We are 2 blocks from the Shepparton CBD.

  • Do you have Foxtel?

    No, but we have a free 4 channel current release movie service running on a fixed timetable.

  • What is your Cancellation Policy?

    Cancellations must be made at least 48 hours prior to check in date.  Cancellations received less than 48 hours, the full amount for the first cancelled night will be charged.

  • How do I guarantee my booking?

    Valid Credit card details are required to secure room booking or a $200 cash bond.

Facilities

Courtyard Motor Inn has a range of facilities to ensure that your stay is as comfortable, convenient, and relaxing as possible. Whether you want a BBQ dinner, a swim in the pool, or spend the night with movies and snacks, we have the facilities for you.

While staying at Courtyard Motor Inn, the following facilities are available:

Pool and Spa

For total relaxation, we offer our pool and spa. Please give us advanced request for the hot spa so we can prepare it for you. Pool towels are available on request.

Gas BBQ

Cook up a storm using our free gas BBQ. Nothing beats freshly cooked food while you enjoy quality time with family and friends. There are plates, cutlery, and utensils available upon request.

Guest Laundry

If you have packed light, not to worry as we offer guest laundry for washing and drying clothes.

Bar and Snacks

We hold a full liquor licence. A wide range of wines, beers, mixed drinks, and soft drinks are available at reception. 

Playground

We have an enclosed playground to keep the kids entertained.

Free Internet

Free wifi is available in all rooms. Check your email, social networks and browse the internet for no extra charge!